FB-2093🐞 Bug Report⚠️Critical

OCR Parsing Timeout on High-Res 4K iMessage Stitches

Submitted by: Sam Rivera
Created: Aug 3, 2026
Assigned Team: Elena Rostova (AI Engineering)

Overview & Summary

When uploading a stitched 4K resolution iMessage screenshot (greater than 3000px height), the OCR vision parser times out after 30 seconds.

Expected Behaviour

The image should process within 10-15 seconds regardless of resolution or stitch height.

Actual Behaviour

Displays "OCR Parsing Timeout" banner and fails to extract message text.

Steps to Reproduce

  1. Go to Chat Analysis tab.
  2. Upload a 4K resolution stitched PNG screenshot (e.g. 1170x4500px).
  3. Click "Analyze Chat".
  4. Observe timeout error after 30 seconds.

Community Discussion1 comments

👩‍🔬Elena RostovaAI Engineer
Aug 4, 2026

We reproduced this issue on high-DPI iOS stitches. A fix increases Llama OCR timeout to 60s and adds automatic downscaling.

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